The TSBE team bring together a diverse range of skills to help our members maximise their business opportunities.
Ali Davenport: Chief Executive Officer
As the CEO of TSBE Ali Davenport leads a highly motivated team to deliver economic development for Toowoomba and the Surat Basin. Commencing in the role in 2018, Ali believes the region’s strength is the diversity of the economy and the resourcefulness of its people. She loves the fact that TSBE is a purpose-driven organisation making a difference to local businesses by connecting them to opportunities.
Ali’s professional career has taken her to many parts of regional Queensland including Cairns, Mackay and the Gold Coast as well as the city of Brisbane. Previously she worked in media managing radio and television stations as well as newspapers but now has firm roots on the Darling Downs.
In her time at TSBE, Ali has helped the organisation grow from a staff of 15 to its current size of 23 full time employees. This growth has given TSBE greater capability to assist more businesses to access opportunities providing further economic development for the entire region.
Lance MacManus: General Manager – Energy & Infrastructure
TSBE stretches from Toowoomba to Roma, and in order to service the region, Lance can be found across the Maranoa and Western Downs meeting with members and businesses as part of his role as General Manager of Energy and Infrastructure. Supply chain engagement, tendering and investments opportunities are Lance’s specialties, a result of vast consultancy and management experience. While TSBE works with a wide range of industries across the region, Lance works to link regional business opportunities and tendering success in the resources, renewables, coal seam gas, mining, infrastructure and development sectors.
Bruce McConnel: General Manager - Food Leaders Australia
Bruce McConnel is the General Manager of Food Leaders Australia (FLA), bringing with him a wealth of experience in agribusiness management. Bruce holds a Bachelor of Agribusiness and Diploma of Export Management, and previously spent the last 17 years in a range of roles across the Australian finance industry.
Before joining FLA, Bruce was Regional Manager (South West Queensland, Regional and Agribusiness Banking) for the Commonwealth Bank of Australia, and a driver of business growth across the Toowoomba and Surat Basin region.
Bruce has expertise in beef, horticulture, grains and cotton industries and their respective supply chains and export markets. Through his previous roles he has experience in Domestic and International Trade and led the Queensland agribusiness growth strategy for Commbank. He also spent time with the National Australia Bank, including working as their Agribusiness Strategy Advisor.
Bruce brings with him an extensive client base, expertise in business development, innovation and growth, and a broad knowledge of export.
Jaden Frame: General Manager - Health
Jaden is the General Manager for TSBE Health and brings a unique mix of health, finance and business skills to the role. Prior to establishing TSBE Health Jaden spent eight years the General Manager for Wise Therapy and the Managing Director of Livewell Australia. Jaden grew these businesses considerably, attracted interest from an equity group and subsequently sold the business in 2017. His time at Wise Therapy and Livewell Australia allowed him to develop a strong network within the Toowoomba health community and gave him a unique insight to the opportunities and challenges within the industry.
Jaden also spent more than a decade in the commercial banking sector. Jaden holds a Bachelor of Agricultural Economics, a Masters of Business Administration, is a Fellow of the Institute of Managers and Leaders and is a graduate of the Australian Institute of Company Directors.
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Kristy Hayes: Media and Marketing Manager
Kristy Hayes is the Media and Marketing Manager at TSBE and comes from marketing roles in organisations such as Cobb+Co Museum, Toowoomba Newspapers, Brisbane City Council and Melbourne Convention and Visitors Bureau. She brings local knowledge and also experience in marketing and communications across several national and international locations.
During her career Kristy has focused on implementing strategies to increase business and also brand recognition in a range of industries including consultancy and in-house marketing roles. With a proven track record of design and implementation of a range of creative and strategic marketing campaigns she has experience working in all areas of marketing and been accountable of the delivery of successful marketing programs. Kristy holds Bachelor of Business in Marketing and Information Technology.
Justin Heaven: Export Manager Food and Agribusiness, Food Leaders Australia
Justin Heaven is the Export Manager, Food and Agribusiness with TSBE Food Leaders Australia, bringing to the role a wealth of experience from across agriculture, export market development and international trade. Justin holds a Diploma of Agricultural Science from the University of Queensland and has completed further studies in project management, business and export market development.
Working in the private sector for a majority of the past 30 years, Justin has extensive experience working with a diverse range of agribusinesses, project management, business management and export market development. Justin is passionate about agriculture, export and working with local agribusinesses to identify opportunities, barriers and pathways to implement change, meet growth aspirations and achieve strategic business objectives.
Justin has most recently worked as a Senior Industry Development Officer with the Department of Agriculture & Fisheries and previously with the Department of State Development, infrastructure and Planning, managing projects and assisting businesses adopt innovation and industry best practice. With experience in both the private and Government sectors, Justin is eager to assist members explore new markets, business opportunities and achieve your business goals.
Reagan Parle: Senior Project Manager – Energy & New Industries
Reagan is a skilled business development manager with a project management background. He offers a unique mix of experience and knowledge, having worked in major projects for the owner, contractor, supplier, government and community side in supply chain coordination, sales or lead stakeholder management duties.
He has a demonstrated history of delivery, working for civil, mechanical engineering and rail sector contractors.
Reagan returned to TSBE in 2021 to the Energy & Infrastructure portfolio with a speciality in emerging energy industries, such as hydrogen.
Reagan previously held a senior management position with TSBE and was fundamental in establishing the member offer across supply chain engagement of CSG, coal, road, solar and wind sectors.
Reagan holds a Graduate Certificate of Business with a Masters of Project Management.
Stephen Dummett: Innovation and Agtech Manager
Stephen Dummett is the Innovation and Agtech Manager. He joined the TSBE team from AGDATA Australia, a national industry leader in the Agtech space, where he was charged with business development and marketing responsibilities for the company. Prior to that he was the Microsoft Alliance Manager at UNISYS, a global technology company.
Stephen has broad experience in the Education, Defence, Agriculture, Local Government and Technology sectors in sales, relationship management, project management, marketing, accounts, and ICT management. More recently, he has completed his Graduate Certificate in Business majoring in Strategic Marketing at the University of Southern Queensland.
Stephen is well equipped to facilitate collaborative partnerships across sectors, regions and supply chains, and contribute to economic growth and the creation of jobs through innovation and technology adoption. Stephen welcomes your contact and looks forward to building an engaged Agtech and Logistics Hub ecosystem.
Katrina Lee: Events Manager
Katrina is the Events Manager in charge of TSBE's comprehensive annual events calendar. Katrina has been with TSBE for 5 years, with many years of experience within the industry, as well as tertiary education in Public Relations and Marketing. Katrina manages over 60 events per year across the 3 departments of Energy & Infrastructure, Food Leaders Australia, and Health.
Katrina is the go-to for all event related enquiries.
Hayley Hoefler: Membership and Special Projects Officer
Hayley is the Membership and Special Projects Officer for TSBE. Joining the team in 2017, she has brought a diverse and extensive professional history to the role. Originally from Dalby, Hayley studied Fashion Design and Technology at the Sunshine Coast and decided to further her study by moving to Toowoomba to complete a Certificate in Business Administration with Financial components. Hayley is now undertaking a Certificate IV in Leadership and Management. Previous to her role at TSBE, Hayley ran a successful fashion boutique for two years, before deciding to make the career change into Office Work. Hayley is the point of contact for all membership and project related inquiries.
Daniel McNamara: Business Development Manager - Energy & Infrastructure
Daniel McNamara is passionate about the Toowoomba region which he has called home for over 40 years. A qualified carpenter and builder, he has a real interest in property and real estate having built and invested in commercial and residential property and worked as a commercial Real Estate Agent.
Daniel's experience with various industry sectors is an asset to TSBE and our members. He is more than happy to assist members with market intel, business leads, business to business introductions, strategic planning and helping to identify niche markets. The Business Development Manager as part of the Energy and Infrastructure team, he works hard to create opportunities for TSBE members and help identify major projects to bring to the region and ensures these opportunities cascade to our members. Dan travels throughout the region and loves nothing more than to get on site to understand the businesses that help make our region so prosperous.
Bev Stroud: Finance Officer
Bev Stroud is our Finance Officer and comes with a wealth of accounting and administration experience. Bev has spent the last 14 years in Dalby and recently moved to Toowoomba. She brings experience from national and international locations.
Bev has a Cert IV in Business Administration and a Cert IV in Human Resources.
Mandy Turner: Administrative Assistant Energy and Infrastructure
Mandy Turner is the Administrative Assistant with the Energy and Infrastructure team. Mandy has joined the team, with experience working within the CSG and Transportation Industry as a former Co-owner of a Water Haulage Business. Mandy is also skilled in Customer Service, Project Management, Compliance, and has a Cert IV in Workplace Health and Safety.
Mandy spent 25 years living in the Western Downs and moved to Toowoomba in 2018.
Molly Wagner: Export Projects Officer
Molly is the Export Projects Officer for Food Leaders Australia. Molly graduated from the University of Queensland, with a Bachelor of Business and a Bachelor of Arts, majoring in International Business, International Relations, Journalism and Mass Communications. Molly brings experience in policy advisement for Members of Parliament, through her research project on Dam Construction with UQ. She is skilled in law administration and contracts, and international market and industry research. Born and raised in Toowoomba, Molly is passionate about regional Queensland accessing international opportunities.
Monica English: Reception and Administration Assistant
Monica English joined the Toowoomba and Surat Basin Enterprise team in 2020 as the Reception and Administration Assistant, previously working as an Office Manager, with more than 20 years administrative and accounts experience.
Anna-Louise Murphy: Graphic Designer
Anna-Louise Murphy is the Graphic Design, Events and Administration Officer at TSBE. After completing a Bachelor of Media and Communication, she relocated from Toowoomba to a rural Southwest Queensland town to pursue a Marketing and Communications position within the local government sector.
The combination of her extensive skillset and creative flare have resulted in successful marketing and communication strategies for the organisations she has worked with. She brings extensive knowledge of the region to the TSBE team and is eager to play her part in assisting the region continue to prosper.
Paulene Rorich: Lead Business Coach, Business Navigator Western Downs
Paulene is a people-focused business management professional with extensive experience building organisational capability, leading change and optimising customer-centred service. Paulene is interested in assisting business owners in identifying and removing barriers in their business processes and developing systems and structures to support sustainable growth.
Paulene has a strong track record of leading organisational transformation and change initiatives, including critical junctions such as company restructures and expansions. Passionate about delivering and high-quality services, Paulene uses a human-centred service design process to assist business owners in creating seamless, easy and memorable customer experiences.
Paulene has a Masters in Strategic Organisational Development & Human Resource Management, is an APMG accredited Change Manager, and is currently completing an MBA. She also has qualifications in management, leadership, project management, educational studies, and training & assessment.
Born and raised in North Queensland, Paulene has spent equal time living and working in Victoria, New South Wales and Queensland, and is now calling the Darling Downs region home.
Suzie Wood: Business Coach, Business Navigator Western Downs
Business Coach Suzie Wood is a senior finance professional with a unique blend of Australian and International business experience in a wide range of industries, across both large and small businesses. Suzie is a Big 4 trained Chartered Accountant with over 20 years experience and has a sound ability to understand holistic business financial requirements, helping drive efficiencies and innovation across various business functions.
Successfully delivering a diverse array of financial reporting, forecasting, budgeting and business case proposals, Suzie is adept at rapidly establishing working relationships with local networks and key stakeholder groups and businesses. Business Navigator Western Downs is supported by Shell’s QGC business and Suzie lives in Jandowae.
Ailsa Cass: Digital Marketing Advisor, Business Navigator Western Downs
Ailsa Cass is a qualified and passionate marketing professional with experience working with a diverse range of organisations. Ailsa assists clients with preparing marketing strategies and plans, advises on digital media tools and ensures the service is well promoted. Ailsa particularly loves helping businesses define and own their brand position and then tell their story consistently across all marketing communications/platforms.
Fastidious with details, Ailsa is also a strong project manager ensuring clients are well looked after and projects are delivered to the highest standard. With a real passion for ecommerce Ailsa also runs the peer group for our Western Downs based ecommerce businesses assisting in both technical and website design using the Shopify platform and ensuring user experience is delivered.
Mark Mason: Project Manager – Olympic Strategy and Legacy
With the Brisbane 2032 Olympic and Paralympic Games on the horizon TSBE, in partnership with Toowoomba Regional Council, is delivering a project targeted at identifying and capturing opportunities across the region that will stem from the delivery of The Games. Mark has been appointed to capture and develop these opportunities and to provide advocacy for the region in the lead up to The Games.
With experience gleaned from the Sydney 2000 Olympics and the London 2012 Olympics Mark has a well-developed understanding of the development and delivery of an Olympic Games and a deep appreciation of the benefits Olympic Legacy can bring to the region. Mark also has a broad understanding of the mechanics of community development and the importance of balancing commercial activity and social cohesion to improve the liveability of the region.
Mark is actively pursuing opportunities for the region in agriculture, sports infrastructure, tourism, energy and community development that are linked to Brisbane 2032.
Shamus Garmany: Education Manager
Shamus Garmany is the Education Manager. Shamus comes from a diverse career background including finance and logistics but most recently from leading an economic development team in local government. He has worked on a wide variety of economic development projects across the Darling Downs region that have equipped him with an extensive network of relationships that help get things done.
Shamus is passionate about working collaboratively to see the Toowoomba region realise its potential as regional Australia’s business and lifestyle destination of choice. He believes education is the cornerstone of economic growth potential and invites opportunities to link industry with educators to create rewarding employment outcomes and an enabling skilled workforce.
Shamus holds a Bachelor of Business majoring in International Business from the University of Sunshine Coast.
Elena Alcorta: Operations Manager
Elena Alcorta is Operations Manager for TSBE. Elena comes with over 30 years’ experience in administration and has worked across a wide range of industries including construction, corporate, government and resources. Elena joins us from one of our foundation members, Easternwell.
After living in various locations across Australia (even Norfolk Island), Elena has planted roots in Toowoomba and shares TSBE’s passion to see the region grow.