The TSBE team bring together a diverse range of skills to help our members maximise their business opportunities.
Shane Charles - Executive Chairman
Shane was the inaugural CEO of TSBE, having held the position from 2012 until 2015, before stepping into an active Executive Chairman role of TSBE.
Shane holds a Bachelor of Laws degree from the Queensland University of Technology and has 20 years’ experience in legal practice, in general commercial and business law, estate and succession planning and held the position of Managing Director for Condon Charles Lawyers for over 10 years.
Shane has remained at the forefront of advocating for and delivering infrastructure development in the Toowoomba and Surat Basin region to maintain sustainability for the area and its residents.
Shane currently holds the position of Chairman of Sunrise Way, Vice President of the Royal Agricultural Society of Queensland and is also a Non-Executive Director at Energy Resources of Australia Ltd (ERA). He has previously held roles including as Chairman of Stanwell Corporation Limited, as Chairman of the Endeavour Foundation, and as a commissioner of the GasFields Commission of Queensland.
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Stacey Burrell - Chief Operating Officer
Stacey is a mainstay in the TSBE organisation, joining the company from its inception in 2011 and driving its strategic direction through extensive development and growth. In her role as the Chief Operating Officer Stacey leads a range of major projects as well as the operational management of the team. Stacey continues to see TSBE work to grow the region for its members and drive economic development in the wider Darling Downs. With a background in marketing and management, Stacey brings extensive understanding of the region’s industries and matches them with opportunity, networks and direction.
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Reagan Parle - General Manager, Surat Basin Supply Chain
As General Manager for Surat Basin Supply Chain, Reagan acts as an intermediary and information source on major projects from the client side or the supplier side. The sectors of focus are the gas, coal, renewables and infrastructure sectors as well as supply chain management for the life of major projects. Reagan works to help businesses diversify into existing and new networks and typically works with general managers, procurement managers and business development executives to maximise outcomes.
Reagan’s team work to secure corporate partnerships for TSBE, providing members with access to a range of delegations, top level research and advice around business opportunities. Reagan is a member of Queensland’s Local Content Leaders Group with the Queensland Resources Council as an advocate for improved supplier participation for local projects. Reagan also serves on committees incorporating business and council members to work through concerns and opportunities in the wider region, capturing information and providing analysis.
He has a professional background in precision manufacturing, retail and operations management and a Masters in Project Management.
With TSBE offices in Toowoomba, Chinchilla and Brisbane, Reagan is available to meet with member businesses to work through project information, supplier nomination, supply chain events and EOI development.
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Lance MacManus - Project Manager, Investments and Supply Chain
TSBE stretches from Toowoomba to Roma, and in order to service the region, Lance can be found across the Maranoa and Western Downs each fortnight, meeting with members and businesses as part of his role as Projects Manager for the Surat Basin Supply Chain and investments attraction. A Chinchilla office is also available for Lance to meet with members for business advisory. Supply chain engagement, tendering and investments opportunities are Lance’s specialties, a result of vast consultancy and management experience. While TSBE works with a wide range of industries across the region, Lance works to link regional business opportunities and tendering success in the resources, renewables, coal seam gas, mining, infrastructure and development sectors.
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Bruce McConnel - General Manager, Food Leaders Australia
Bruce McConnel is the General Manager of Food Leaders Australia, bringing with him a wealth of experience in agribusiness management. Bruce holds a Bachelor of Agribusiness and Diploma of Export Management, and has spent the last 17 years in a range of roles across the Australian finance industry.
Before joining FLA, Bruce was Regional Manager (South West Queensland, Regional and Agribusiness Banking) for the Commonwealth Bank of Australia, and a driver of business growth across the Toowoomba and Surat Basin region.
Bruce has expertise in beef, horticulture, grains and cotton industries and their respective supply chains and export markets. Through his previous roles he has experience in Domestic and International Trade and led the Queensland agribusiness growth strategy for Commbank. He also spent time with the National Australia Bank, including working as their Agribusiness Strategy Advisor.
Bruce brings with him an extensive client base, expertise in business development, innovation and growth, and a broad knowledge of export.
Food Leaders Australia (FLA) is a sister entity of TSBE, and exists to support the growth of food and agricultural businesses to allow them to capitalise on new market opportunities, innovation and export.
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Geraldine Doumany - FLA Export Manager
Geraldine’s professional career has spanned 25 years working with Australian companies, SMEs and industry bodies, advising and developing their capabilities to increase competitiveness in domestic and export markets. Gerry has formal qualifications in business management and has an MBA in International Business and is an active member of business mentoring panels. Gerry has run her own consultancy business, worked for private and public sector organisations and has extensive experience in project management of international projects, supply and value chain implementation, export marketing and strategic business development. Much of this work has been focused on food and agribusiness.Gerry previously worked as a Regional Export Adviser under Tradestart – an Austrade program delivered in conjunction with Trade and Investment Queensland - to deliver export advisory services to regional Queensland.
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Jaden Frame - General Manager Health Services
Jaden is the General Manager for TSBE Health and brings a unique mix of health, finance and business skills to the role. Prior to establishing TSBE Health Jaden spent eight years the General Manager for Wise Therapy and the Managing Director of Livewell Australia. Jaden grew these businesses considerably, attracted interest from an equity group and subsequently sold the business in 2017. His time at Wise Therapy and Livewell Australia allowed him to develop a strong network within the Toowoomba health community and gave him a unique insight to the opportunities and challenges within the industry. Jaden also spent more than a decade in the commercial banking sector. Jaden holds a Bachelor of Agricultural Economics, a Masters of Business Administration and is a Fellow of the Institute of Managers and Leaders.
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Liu Wen - Business Development Manager, China
As Food Leaders Australia grows to meet the export need and opportunity for producers in the Darling Downs, TSBE has taken the strategic direction to add a FLA China office in Shanghai. Wen Liu joined TSBE and FLA to support producers and exporters bridge the cultural and country divide with China. With the success of AccessChina, Wen is fielding a five-fold increase in requests for assistance from members looking to access the Asian market.
Before taking on her role with FLA, Wen worked for three years with the Department of Foreign Affairs and Trade (DFAT) in Canberra, Australia as a professional Mandarin tutor for Australian diplomats. During this time Wen built a strong familiarity and engagement with the bilateral Australia-China education, economic and trade subject matter. Returning to China in 2012, Wen trained diplomats at the Australian Embassy, Beijing before moving to Shanghai to work for AustCham Shanghai (Australian Chamber of Commerce). Wen is an instrumental and on-the-ground mediator for FLA trade relations in Shanghai.
Elouise Quinlivan - Media & Marketing Manager
Elouise works to develop innovative and engaging media strategies to build business and community awareness of TSBE, FLA and its members. With a background in journalism, education and community development projects, Elouise uses her extensive network of media contacts to develop partnerships and promote the success and opportunities in the region. Elouise works to maximise media engagement and opportunities to give residents an understanding of the vital work in development and investment advocacy of TSBE and FLA. As a social media expert, Elouise works to grow the promotion and engagement of businesses and stakeholders through targeted campaigns. Elouise produces TSBE communication materials including factsheets, reports, newsletters, promotional tools and releases. With a strong member base, Elouise works with Silver and above members with media assistance, photography and event promotion.
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Chelsea Miller - Office Manager
Chelsea has long been the face of TSBE, as the Finance Officer and first person to greet business people at the front counter. With five years working for the company, Chelsea has an inside-out knowledge of operations and account management to ensure the efficient running of TSBE. Chelsea is now the Office Manager, a role that also encompasses planning assistance for executive chairman Shane Charles. The role also reflects her multi-skilled talents with computer programs and technology. She continues her role in finance, and is the go-to person for invoicing and accounts.
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Katrina Rojek - Events Officer
Katrina is the Events Officer in charge of TSBE's comprehensive annual events calendar. With the introduction of AccessChina in 2016 and AccessHongKong in 2017, TSBE's already extensive calendar took on a whole new milestone and as such Katrina readily jumped on board. With a professional history across a range of Toowoomba-based companies, Katrina has brought with her many years' experience within the industry, as well as a tertiary education in Public Relations and Marketing. Katrina is the go-to for all event related enquiries.
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Hayley Hoefler - Administration Assistant
Hayley is the Administration Assistant for TSBE. Joining the team in 2017, she has brought quite an extensive professional history to the role. Originally from Dalby, Hayley studied Fashion Design and Technology at the Sunshine Coast and decided to further her study by moving to Toowoomba to complete a Certificate in Business Administration with Financial components. Previous to her role at TSBE, Hayley ran a successful fashion boutique for two years, before deciding to make the career change into Administration. Hayley will be the first face you see when visiting our office, and is more than happy to help out with any enquiry you might have.
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